Can I Cancel or Add to My Order?

Once you have received your order confirmation email, under most circumstances we are unable to cancel or add to your order. We can, however, cancel a back-order. To cancel a back-order or check if changes can be made to a recently placed order, e-mail Customer Service or call (800) 811-9342. We will try to accommodate changes to an order or assist in placing a second order. Please note: if you cancel an item that qualified you for a discount or promotion, you may no longer receive that discount or promotion.