When will my order arrive?

All orders are subject to review, including credit card authorization and verification. As a result on occasion there may be a slight delay in order processing; your patience is greatly appreciated. 


With standard delivery to the contiguous United States, most in-stock items will be delivered within approximately 10 business days from our receipt of your order. With standard delivery to Alaska, Hawaii, APO, FPO, Canada, and United States Territories, most in-stock items will be delivered within approximately 10-15 business days from our receipt of your order. International delivery times vary from country to country, but most packages will arrive within 2-6 weeks. 


Carriers used to deliver orders are at the discretion of the Girl Scout Distribution Center.  Our prices do not include duties or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed by the local customs office.  


NoteBack-ordered items will only ship Standard delivery.


SHIPPING INFORMATION
Method/DestinationEstimated Time from Our Receipt of Order to Arrival
StandardOrders will be delivered within 10 business days
APO/FPOOrders will be delivered within 10-15 business days. Rush, Express & Overnight delivery not available
Alaska, Hawaii, Canada & U.S. TerritoriesOrders will be delivered within 10-15 business days
Rush*Orders received on Monday – Friday by noon Eastern Standard Time will be delivered in 3 business days from the order date. Example: Order placed Monday before noon will be delivered Thursday.
Express*Orders received on Monday – Friday by noon Eastern Standard Time will be delivered in 2 business days from the order date. Example: Order placed Monday before noon will be delivered Wednesday.
Overnight*Orders received on Monday – Friday by noon Eastern Standard Time will be delivered on the next business day from the order date. Example: Order placed Monday before noon will be delivered Tuesday.
International (not APO/FPO)Orders will be delivered within 2-6 weeks depending on location

*Rush, Express, and Overnight shipping may not be available in certain locations. In the event that a Rush, Express, or Overnight order is placed on a day that the GSUSA Distribution center is closed in observance of a Holiday, as the result of a Weather related or other emergency, or other business reason, it will be shipped on the next day the DC is open.

*Business days are Monday- Friday; Saturday, Sunday and holidays are not considered business days.