Who pays for duties and value-added taxes?

Our prices do not include duties or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed by the local customs office. Please keep this in mind when ordering merchandise to be delivered outside the United States.

Methods of Payment

We are unable to accept checks, cash, credit vouchers or debit cards through our online store.  To pay by check or inquire about other payment options please contact our customer service department by phone at 1-800-221-6707. 

We do accept the following credit cards for payment online:

  • Visa
  • Master Card
  • American Express
  • Discover

If we are unable to process your credit card, please check to ensure you entered the correct card number and expiration date, and that the billing name and address you entered match your credit card statement exactly. Please refer to your credit card company if the problem persists.

Note: Cookie Credit Certificates are redeemable only at the council named on the certificate. This website is unable to accept Cookie Credit Certificates.