Customized and Personalized Products
Customized Unforms
What is a Customized Uniform?For a service fee, we will adhere your Council ID, Troop Number, American Flag Patch, Troop Crest, Insignia Tab, Membership Pin, and World Trefoil Pin to the Vest, Tunic, or Sash of your choosing.
How do I order a Customized Uniform?
You can order a Customized Uniform here. To purchase a Customized Uniform, you must have your Council name and Troop Number on hand. You can order individual Customized Uniforms or get them for your whole troop. Please allow up to 15 business days for production. Upon completion, all orders are shipped via ground delivery. While we make all efforts to get this merchandise to you in a reasonable timeframe, production and delivery may be affected by issues with merchandise suppliers, or carrier limitations.
When will I receive my Customized Uniform?
Since every Customized Uniform is made to order, this item is not eligible for expedited shipping and will be created in the order it is received. Once your Customized Uniform is created, you will be billed, and your item will ship the following business day. If you purchase other items from the Girl Scout Shop, they will be billed and shipped separately from your Customized Uniform order.
What is the return and refund policy for Customized Uniforms?
Since every Customized Uniform is made to order, this item is Final Sale and is not eligible for refunds, returns, or exchanges. If there is a problem with your order, please contact our customer service team: Contact Us
Monogramming
What is Monogramming?For a service fee, we will monogram your initials to select products. Please allow up to 20 business days for production. Upon completion, all orders are shipped via ground delivery.
When will I receive my Monogramed product?
Since every monogrammed product is made to order, this item is not eligible for expedited shipping and will be created in the order it is received. Once your monogrammed product is created, you will be billed, and your item will ship the following business day. If you purchase other items from the Girl Scout Shop, they may be billed and shipped separately from your monogram order.
What is the return and refund policy for Monogrammed products?
Since every monogrammed product is made to order, this item is Final Sale and is not eligible for refunds, returns, or exchanges. If there is a problem with your order, please contact our customer service team: Contact Us
Design Your Own Patches
How do I apply my fun patch?Instructions on applying your fun patch can be found here.
How can I order patches for my troop?
Each unique design must be added to the cart separately. For assistance in placing large orders with unique designs contact our customer service team: Contact Us.
Will there be more design options?
Our team is developing new design options to launch in the Spring. To ensure you are notified of any updates, make sure you sign up for Girl Scout Shop exclusive offers and promotions here.
Why is the Custom Text limited to 13 characters?
We want to make sure that there is enough space for your personalized message. If there is a production issue with your Custom Text, we will reach out to you to resolve the problem.
When will I receive my order?
Please allow up to 20 business days for your order to arrive. All orders are shipped via ground delivery. This item is ineligible for expedited shipping. If you purchase other items from the Girl Scout Shop, they will be billed and shipped separately from your Design Your Own Fun Patch order.
I made a mistake on my order, is there a way for me to fix it?
If you have already placed your order, contact our customer service team to discuss your options: Contact Us.
What is the return and refund policy for Design Your Own Fun Patch?
Since every Design Your Own Fun Patch is made to order, this item is Final Sale and is not eligible for refunds, returns, or exchanges. If there is a problem with your order, please contact our customer service team: Contact Us.